Privacy Policy

This privacy policy sets out how Simplay Rugs uses and protects any information that you give Simplay Rugs when you use this website.

Simplay Rugs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Simplay Rugs may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30th June 2014.

What we collect ?
We may collect the following information:

  • Your company name (if applicable), title and name.
  • Your mailing and billing address.
  • Your contact information, email address and telephone number.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.

What we do with the information we gather ?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Processing and fulfilling the orders you make on our website.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can opt out of receiving these emails from us at any time.
  • We may use the information to customise our website according to your interests.

How do we secure your personal information ?
All personal information is encoded using Secure Sockets Layer (SSL) technology before being sent over the Internet. To confirm this is the case, you should see a padlock symbol on your browser when entering your personal details. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to by law. We may disclose your name and mailing details to external delivery and courier services, in order to dispatch your goods to you directly.

How do we secure your credit card details?
We do not collect you credit card details on our website or server. When you are ready to pay for your order, we will transfer you to an industry recognized payments service provider and they will process your credit card payment. Currently we offer PayPal account charging. We would recommend that you verify the SSL certificate of these websites before entering your credit card details (usually achieved by clicking on the browsers padlock symbol).

How we use cookies ?
A cookie is a string of information that a website stores on a visitors computer, and that the visitors browser provides to the website each time the visitor returns. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you do not wish to accept cookies, you should set your browser to refuse cookies before using the Simplay Rugs website, with the drawback that certain features of the Simplay Rugs website may not function properly without the aid of cookies.